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COVID-19 symptoms or exposure? Find out what to do if you or a close contact have symptoms or think you may have been exposed.

FAQ: How to report symptoms or exposure

For the University community | Updated March 24, 名门棋牌

We recognize that the situation regarding coronavirus is causing anxiety for all of us in the University community, especially related to:

  • If you’re concerned you’ve been exposed to the disease
  • You have symptoms of COVID-19
  • A colleague or classmate has been tested

Each individual’s circumstances will vary, but the guidelines below outline what steps you should take going forward, according to medical experts at the University and at federal agencies like the CDC. This provides important information about travel concerns and self-monitoring.


I’m concerned I may have been exposed to the coronavirus. What should I do?

All University faculty members, post-docs, trainees, and staff should call their primary care provider (PCP). Your PCP knows your medical history and can provide the most informed guidance. If you do not have a primary care provider, please call (888) 928-0011 for guidance.

All University students should call UHS at (585) 275-2662 to discuss your personal circumstances. Health care providers there are in the best position to guide you on your next steps. Note: When calling UHS, please be patient with the process. UHS staff members are taking all of the calls, but the volume of callers may be high. 

Before reporting to work: All URMC faculty, post-docs, trainees, residents, and staff who have traveled internationally or domestically outside a 100-mile radius of Rochester or who are concerned they may have been in settings where exposure was possible should contact SMH Employee Health at (585) 275-6040 to determine if you should report to work.

For your safety and for the safety of medical professionals and their other patients, please call before you visit any medical office.


I have symptoms that make me think I may have been exposed to the coronavirus. What should I do?

The most typical symptoms for coronavirus infection are fever, cough, and shortness of breath.

All students should also call UHS at (585) 275-2662 to discuss their symptoms. Health care providers there can guide you on your next steps and what to watch for in your symptoms. Note: When calling UHS, please be patient with the process. UHS staff members are taking all of the calls, but the volume of callers may be high.

If you’re at the Medical Center, inform your supervisor and SMH Employee Health at (585) 275-6040 that you will not be in.

All faculty members, post-docs, trainees, and staff should call their primary care provider (PCP). Your PCP knows your medical history and can provide the most informed guidance. If you do not have a primary care provider, please call (888) 928-0011 for guidance.

Before reporting to work: All URMC faculty, post-docs, trainees, and staff who have traveled internationally or domestically outside a 100-mile radius of Rochester or who are concerned they may have been in settings where exposure was possible should contact SMH Employee Health at (585) 275-6040 to determine if you should report to work.

If you have any symptoms that indicate you are ill, you should stay 名门棋牌 to limit the possibility of spreading any illness you may have. Let your professors or supervisors know that you will not be in classes or at work.

For your safety and for the safety of medical professionals and their other patients, please call before you visit any medical office, so that staff there can prepare appropriately for your arrival.


A colleague, fellow student, or friend of mine was tested for COVID-19. What should I do?

Below is a checklist of steps to take if you learn that a colleague, classmate or someone you work closely with at the University is being tested for COVID-19. This guidance is consistent with the best available public health advice and applies to employees and students, with the exception of those who work at the Medical Center, for which there is separate guidance.

Your colleague or friend is being tested for COVID-19:

  • The person being tested will isolate. Current CDC guidance says that unless you have recently spent more than five minutes in close contact (within 6 feet) with this person, you shouldn’t need to be concerned about contracting COVID-19 from them.
  • If you have spent more than five minutes with the individual being tested, you should call UHS at (585) 275-2662 for further guidance. You may be required to self-quarantine. Right now, only people who have COVID-19 symptoms are being tested. See URMC’s Symptom Assessment Tool. If you become symptomatic, call your primary care physician or UHS.
  • Your department head or an administrator should contact University Facilities at (585) 273-4567 to arrange proper cleaning and sanitization of the office or living spaces where you and your friend/colleague are based. University Facilities is prepared for these requests and is equipped to perform these types of cleanings.
  • Try to stay calm and wait for the results of the individual’s COVID-19 test to come back.

Remember to keep up the habits that help prevent COVID-19 infection:

  • Maintain social distancing—putting 6 feet of space between you and others in your daily interactions.
  • Clean hands frequently with soap and water (wash for at least 20 seconds) or alcohol-based sanitizer.
  • Avoid touching your eyes, nose, and mouth.
  • Stay hydrated and get plenty of rest.

If you would like to discuss your concerns with someone, there are many resources at the University available to you.

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